Privacy Policy

Kenova Group Privacy Policy and the Use of Cookies Procedure

Privacy Policy

In this Kenova Group Privacy Policy and the Use of Cookies Procedure (hereinafter called the Privacy Policy”), the information is provided on how the Kenova Group companies group processes personal data and how the cookies are used on their websites.

The Privacy Policy is applied to those persons that use, have used, or expressed their intent to use the services provided by the Kenova Group or are in any other way associated with the services provided by the Kenova Group and/or activity thereof.

Each time you visit the websites, which belong to Kenova Group and are described in this Privacy Policy, you agree with the conditions described in the Privacy Policy. If you do not agree with them, the possibility to use the websites will be less effective.

The Kenova Group processes your personal data by following Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the Protection of Natural Persons with Regard to the Processing of Personal Data and on the Free Movement of Such Data and Repealing Directive 95/46EEB (hereinafter called the General Data Protection Regulation), the Law on Legal Protection of Personal Data of the Republic of Lithuania and other statutes of law regulating this area. The concepts and policies used in the Privacy Policy are interpreted in the same way as used in the General Data Protection Regulation.

Persons younger than 14 years of age cannot submit any personal data through the Kenova Group website(s). If you are a person younger than 14 years of age, before you submit personal information, you must acquire the consent of your parents or other legal guardians and forward/submit it to us via E-Mail:

Data Controller

Your data controllers are Kenova Group company groups, and the information and contact data of them are provided on the website.

The data regarding Kenova Group company groups are accumulated and stored in the State Enterprise Centre of Registers, Vilnius Branch.

The supervising authorities include the Information Society Development Committee under the Ministry of Transport and Communications and State Data Protection Inspectorate.

Which Personal Data Can We Collect, Store and Use?

We process your personal data, which we receive directly from you when you intend to use or are using the services provided by the Kenova Group. If you disagree to provide your personal data, the services may not be provided. Information about you may also be received indirectly or through third parties.

The information we receive directly from you:

  • Name, surname, E-Mail, phone number, address, etc.

The information we receive indirectly:

  • Information on how you use our websites. For example, we may collect the information indicated below:
  • Information about the equipment, i.e., IP address, version of operating system and the parameters of the equipment that you use to access the contents/goods;
  • Login information, i.e., your session usage time and duration, the terms of queries, which you have entered on our websites, and any other information stored in the cookies, which we detected in your equipment (the cookies policy is submitted below).

Information from third party sources

Information about you could be received from public and commercial sources (as far as the valid statutes of law allow this) and may be linked with other information, which is received from you or about you. The information about you may be received from the social network services of third parties when you login to them, for example, via “Facebook” network accounts.

Other information that we collect

With your permission, we can also collect information about you, your event or the use of our website’s content.

You may choose not to submit certain information (e.g., information needed for subscription or marketing purposes), however, in this case Kenova Group will not be able to prove you with newest proposals and contact you operatively when it will have the most suitable proposal for you.

You are responsible that your provided data would be precise, correct and thorough. If your submitted data changes, you must inform us promptly by amending certain data in the registration form or, if they are not indicated in the registration form, by informing us via E-Mail:

In any event, we will not be held liable for any damage, which has occurred because you indicated incorrect or non-comprehensive data, or did not inform us about their change.

How Long Do We Store Your Data?

Your personal data is processed for no longer than it is necessary to implement data processing purposes.

Personal data storage periods are indicated in the statutes of law of the Kenova Group companies group in regard to the nature of agreement concluded with you, the lawful interest of Kenova Group or the requirements of the statutes of law (e.g., the requirements of accounting, money laundering prevention, statute of limitation of a lawsuit, etc.).

The personal data collected while providing the services in the general case, are capable of being processed until you stop using Kenova Group services and are stored for 10 years after you stop using these services.

If you use the contact forms on the Kenova Group companies groups’ websites in order to receive queries or newsletters, the information submitted in these forms will be stored for no longer than 1 year, unless the statutes of law for other reasons allow a longer storage period.

What Do We Do to Protect Your Information?

The Kenova Group ensures the confidentiality of personal data in accordance to the requirements of the valid statutes of law. All of reasonable technical and administrational means shall be applied in order to protect your collected personal data against loss, unauthorized use and changes.

However, we remind you that even though we apply proper actions to protect your information, no website, transaction carried-out via the internet, computer system or wireless communication is perfectly safe.

To Whom Can We Disclose Your Personal Data?

Your personal data may be disclosed (transferred for processing) to these third persons, which help the Kenova Group to carry out its activities and administer the provision of services:

  • To the persons providing information technology services (in order to ensure the support, enhancement and update of information systems)
  • To the persons providing website administration and related services
  • To the persons providing document storage and archive processing services
  • To the persons providing mail services (for sending reports and other messages)
  • To the auditors
  • To the Kenova Group companies group
  • To the partners with whom the Kenova Group has signed certain agreements, which protect your rights and liberties associated with the protection of your personal data.

Your personal data may also be submitted to state establishments or institutions and other persons that carry out the functions vested to them by the laws (e.g., law enforcement, bailiffs, notaries and persons carrying-out the tax administration functions).

We undertake to take up necessary means and strive to achieve that other persons, to whom your personal data may be submitted, would process personal data by following the valid statutes of law and implement proper personal data safety measures.

How Do We Use Your Personal Data?

Your personal data is processed in accordance to the requirements established in the statutes of law, which are determined in the Law on Legal Protection of Personal Data of the Republic of Lithuania and other applicable statutes of law.

We process your personal data by following the lawful interests. Lawful interests are the thoroughly discussed interests of the Kenova Group companies group, which are necessary when carrying-out the activity to ensure the safety of information and systems (software, which protects from the loss of data, protection against malware and network safety). In order to ensure that our interest would be in accordance to your own, we carry out the evaluation of necessity of each processing operation, which is based on lawful interest.

By following our lawful interest, we process personal data in order to provide the proposals of our goods and services, which meet your needs the best.

If you want to cancel our direct marketing messages, inform us at any time about the fact that you do not want that your contact date would be used for direct marketing purposes.

When we process personal data based on our lawful interest, we have regard to your interest and rights in all of cases, which were granted to you by the statutes of law of data protection. Your privacy rights are always ensured by safety measures and are coordinated with your rights and liberties. You have the right to lodge an objection against the processing of your personal data based on our lawful interest purposes. If you want to lodge an objection, please submit via E-Mail: We highlight, that we can continue the processing, if after evaluating our lawful interest, it is coordinated with your rights and liberties. If the objection, which you have lodged, is motivated, we can stop the processing of your data for the indicated reasons.

The Rights Guaranteed to You

You have the right to submit a request regarding the processing of your data via E-Mail: Your requests shall be reviewed within one month.

You have the right to familiarize yourself with your personal data, the purposes for which they are being processed, categories, sources, recipients, storage period and rights, including the right a copy of your personal data, which we process.

We update your personal data by asking you from time to time to review them and when the statutes of law demand this. However, if you notice that your data, which we have, are incorrect, you may submit a request to correct imprecise or uncomprehensive data.

You have the right to limit the processing of your personal data. This means that we will store your data, but will not use it. You also have the right to apply to us for deletion of your data, but only in cases envisaged in the statutes of law:

  • Your data is not necessary to achieve the purposes for which they were collected or in any other way processed and you revoked your consent, if your data is processed with your consent, and there is no other legal basis to process them;
  • You object to processing of data based on our valid lawful interest. We will limit the processing of data until your interests will be approved; if it would be determined that you have superiority over our interests, we will delete the data;
  • Personal data must be deleted in order to adhere to the requirements established by the statutes of law and when the processing of data is unlawful, you may apply to us to limit the processing of data or to delete them. If the request is baseless, we will not delete or limit the processing of your personal data.

If you think that your rights as the personal data subject is and/or may be infringed, please promptly apply to us with an objection via E-Mail: Only after receiving your objection we undertake to contact your within a reasonable period and inform you about the process of objection’s review and the results.


A cookie is a small file composed from letters and digits, which, based on your acceptance, we write intoo your browser or hard-drive. For different purposes, we use different cookies. Cookies also help us differentiate you from other website’s users, thus, they ensure a more pleasant experience of using the website and allows developing it.

The majority of browsers allows the rejecting of all cookies, but some browsers have the possibility to reject only third party cookies. You can use these capabilities. However, please note that the blocking of all cookies shall have a negative effect on the use of website. Without the cookies, you will not be able to use all of the services of the website.

The cookies used on the website




A part of “Google Analytics” statistics system, it stores information about the websites, which the visitor visits, how many times a website is visited, the duration of the visit, browser’s information, etc.

2 years




Valid, until the user turns-off the browser



Valid, until the user turns-off the browser



Session ID cookie, used to ensure the functionality of the page (e.g., going back to the last place in the list)

Valid, until the user turns-off the browser

If you wish, you can control and/or delete the cookies. You will find more thorough information regarding cookies at the address: and in your browser’s help page.

Third Parties’ Websites, Services and Goods on the Kenova Group Websites

There may be links to third parties’ websites, services and goods on the Kenova Group websites. A privacy notice of a respective third party shall be applied to the services or programs of third parties, which are being places on the Kenova Group websites. The Kenova Group is not responsible for the safety and privacy of information, which third parties collected.

Geographic Processing Territory

Your personal data shall be processed only in the territory of the European Union / European Economic Area. Personal data shall not be transferred to third countries.

Privacy Policy Amendments

The Kenova Group has the right at any time to amend this Privacy Policy unilaterally by informing about its amendments on the websites of the Kenova Group.